Senty Skincare Shipping Policy

Processing & Shipping Times

• Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays).
• Domestic Shipping (EU): Delivery takes 3-7 business days, depending on the destination.
• International Shipping (outside of EU): Estimated delivery is 7-14 business days, subject to customs clearance.

Shipping Rates

• Standard Shipping: Calculated at checkout based on location and order weight.
• Free Shipping: Available for orders over €50,- (EU).

Tracking & Delivery

• Once your order ships, you’ll receive a tracking number via email.
• Senty Skincare is not responsible for delays due to customs, weather, or carrier issues.

Customs & Duties

• International orders may be subject to customs fees, duties, or taxes. These charges are the buyer’s responsibility.

Lost or Stolen Packages

• If your package is lost or stolen, please contact the shipping carrier directly.
• If you need help, email us at contact@sentyskincare.com, and we’ll do our best to assist.

Returns & Refunds

• We offer a 14-day return policy. Read our Return and Refund Policy for details.

For any questions, contact contact@sentyskincare.com or visit sentyskincare.com.